PROFESSIONAL DEVELOPMENT
Organizations that offer opportunities for professional development build a positive reputation as an employer that cares about their employees. In addition to maintaining and improving competencies, professional development programs can identify top talent for future needs and position the organization to adapt to changing needs. Glantz & Associates provides classes approved for ethics credits in the financial and legal arenas (CPE and CLE) and will partner with sponsoring organizations to provide Continuing Education Units (CEU’s) for participants.
- Creating an Ethical Work Environment
- The A.R.T. of Work: Accountability, Respect and Trust in the Workplace
- The Ethic of Care: Compassion, Accountability, Respect and Expectations in the Workplace
- Recruitment and Employment Interviewing
- Retention and Employee Engagement
- The Ethical Management of Conflict
- Performance Management
- The Power of Words: Managing Gossip and Rumor in the Workplace
- The High C’s of Customer Service: Competence and Character
- Ethics Based Leadership
- Communication Skills for Shared Understanding
- Supervisory Skill Development
- Harassment in the Workplace
- Sexual Harassment
- Ethical Decision Making
- The Ethic of Diversity, Equity and Inclusion in the Workplace (DEI)